Frequently Asked Questions

We represent the first real innovation in the carpet cleaning industry in over 50 years!  We focus on the only three things that matter; soil accumulation, soil migration, and spots. We don’t just come in and clean dirty carpet… we keep carpet clean all the time with CleanLock®, our constant care approach.

Dirt Build-Up. Every time you walk in, you bring in dirt on your shoes. When you walk across the carpet, the dirt filters down into the fibers. As you repeat the process over and over, it adds dirt to the carpet – just as if you used a bucket and shovel.

When the carpet can’t hold anymore, the dirt needs to find somewhere else to go. So it follows you throughout the building. Think of that kid Pig Pen in Charlie Brown cartoons – the dirt follows you around until it finds a place to land, making everything dirty, just like everything Pig Pen touched.

Typically, this is the removal of spots and spills. We find that CleanLock customers rarely need to call about spots in their carpet, because we do whatever it takes to keep it looking good all the time with frequent visits. However, if someone spills a coffee, just give us a call, we’ll come take care of it – FAST and FREE!

Constant attention – think of us like an internal department. We care about your carpet appearance as much (probably more) than you do and we’re going to do whatever it takes to keep it looking good. 

A “CLEAN-CARPET” company focuses on maintaining the original cleanliness of carpet – not allowing carpet to amass the dirt in the first place, stopping soil migration throughout the office, and removing spots as needed for FREE to keep carpet looking good. A “CARPET-CLEANING” company “restores” carpet to a “like-new” condition by powering out all of the dirt and mess that has built up since the last cleaning.

It’s simple really – big dirt requires big effort. Big machines, big time, big money. The more you let it build up, the harder it is to remove. What we’ve discovered over the last 40 years is that it is a lot easier, faster, cheaper to just keep the carpet clean – like it was originally! Since we don’t allow dirt to build up and move through the office, we don’t need big machines, lots of time or tons of money to give you clean carpet – and we pass those savings on to you.

When we monitor your carpet – you get scheduled and then we do a follow up check to be sure that what we did was effective. This happens as often as it takes to keep your carpets at optimum appearance – seriously. Our “whatever it takes” guarantee means we do “whatever it takes” to eliminate dirt build-up, soil migration and nasty spots from your carpet. We come back as often as needed at no extra charge!

Nope – we’re practically invisible. You treat us like an internal department once you’re on the CleanLock program. Your department operates during the day, and our shift starts at night. It’s our job to save you time and money.

This is our proprietary, all-encompassing carpet care system. The automated way to care for your carpet. We lock in the clean by evicting the dirt. We stay on top of it so you don’t have to.

Baseboard and corner damage happens when you drag cords and hoses around them. We don’t have cords and hoses to drag, so…corner damage will be exclusively provided by your janitorial company ☺

Well, it’s not just about equipment. It’s the process, the systems and philosophy and how you put it all together that matters most. This is the “secret sauce” if you will. ….But since you asked, we design and build our equipment to our specifications in house – nothing existed to deliver the results, effectiveness and affordability we were trying to achieve. You won’t find it anywhere but here. 

After 40 years, we’ve used and seen it all. We are familiar with and have owned nearly every machine designed to clean carpets. Yes, we have truck mounted steam cleaning capabilities. We are skilled at and equipped to deliver all 6 recognized methods of carpet cleaning. But please remember, “We are an innovative CLEAN CARPET company.” Carpet would stay clean forever if you’d help it…. There’s no better, faster, cheaper, easier, less hassle way to take care of your carpet than the CleanLock automated carpet care system.

Absolutely. We’re so far down the road from the onset of the “green movement’, we’re not sure any suppliers sell the old carpet cleaning poisons anymore.

Yes, hundreds. We’re happy to provide references when we reach the point of working together. We don’t lose clients unless they move out of state or get bought out by Mega Corp, so there should be plenty for you to choose from.

American CleanSource has been in business over 25 years. Our founder has more than 40 years experience in the carpet cleaning industry. The CleanLock program first started to take shape in 2008, and has been innovating and improving ever since.

You’re not! Ever. We don’t lock anyone into a contract. Our programs speak for themselves. There’s no better, faster, cheaper, easier, less hassle way to take care of your carpet. Once our clients realize this, they stay. Many have been here 3, 5, 7, 10 years or more. Our program makes their job so easy that they just don’t leave – but if you wanted to, for whatever reason – you’re good to go, anytime. The only thing locked in around here is your clean!